Delivery and Payment Conditions

§ 1 Packaging and Delivery

Orders are packaged in accordance with technical and commercial standards.  
We reserve the right to determine the transportation method and itinerary. Shipment is usually carried out by a DPD courier service or by mail.

§ 2 Delivery Charges

Packaging and delivery from our company/dispatch center are billed to the customer. These charges are calculated as follows


Direct orders from our company:
The following shipment charges apply for every order.
Shipping within Germany:  free 
Shipping within the EU: € 12.00, free shipping for orders of € 50.00 or more
Shipping worldwide: € 20.00, free shipping for orders of € 100.00 or more (Express Shipping Premium Airmail € 40.00)

We assume the cost of any supplementary deliveries.
Titles published at a date later than scheduled will be delivered to you upon publication, and you will only be charged at that time.

Exported goods are not subject to retail price maintenance agreements. Therefore prices may vary in other European countries. The stipulated prices in euros are only valid in Germany.

The following provisions apply to Hatje Cantz vouchers:

The voucher will be sent against payment by credit card or advance invoice. No shipping costs will be charged for this. The postage costs shown on the order confirmation will not be charged. Shipment by email will be made within the next business day.

 

§ 3 Delivery Time

The delivery time in Germany is approximately 3–4 working days, in Europe approximately 5–10 working days. Worldwide, the delivery time is 10–30 working days. Express delivery with premium airmail occurs within 6–10 working days.

Please note that due to the current pandemic, there may be delays and restrictions affecting the delivery of your parcels. For more information, please visit https://www.dpd.com/de/en/support/coronavirus-aktuelle-informationen-zum-paketversand/

§ 4 Payment

Payment can be made by credit card or on account. If the invoice amount is over € 150.00, payment can only be made by credit card or in advance.
Credit card payments:
If your credit card expires before the publication date of your order, we will not be able to reserve the item for you.

§ 5 The following special provisions apply to our Edition Hatje Cantz:

Delivery follows upon receipt of payment by invoice or credit card.
Additional delivery costs:
Germany: € 40,00
Europe: € 70,00
Worldwide: € 200,00


Editions will be delivered within a period of 5–7 workdays after receipt of invoice payment. The shipping costs listed in § 2 do not apply for the Edition Hatje Cantz.
Payment may be made by credit card or bank transfer in advance of delivery. We deliver duty unpaid (DDU according to the INCOTERMS 2000). The buyer pays entry customs clearance, duties and taxes, and costs of all international banking transfers.


NOTE:
If a buyer choses to cancel his or her order, varying rules apply. Please see:
Legal information for users.

HatjeCantz 2021

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