Privacy Notice

Data Privacy Statement and Use of Data 2014

1. The Importance of Protecting Data
Our most important capital is our customers’ trust. Our highest priority is to protect our customers’ data, so we only use it in the ways that our customers expect. Obeying data protection laws is a matter of course for us. Furthermore, it’s also important to us that you always know when we store and use data.


2. Data Collection
Your visit to our web pages is recorded. Currently, we ascertain the IP address of the computer you’re using, the date and time, the type of browser you’re using, the kind of operating system your PC uses, and the pages that you visit. Theoretically, it would be possible to use this information to make contact with the specific user, but it would be highly difficult and we have no intention of doing so.

This data is only collected in order for purposes of data integrity and so that we can optimize our web pages for you. Your data is not used in any other way except for statistical purposes, and you will always remain anonymous.
Moreover, your personal data is only stored when you provide it voluntarily—for example, if you register, have a question, make a request, or in case of a contract. Every time you fill out a form, you will be informed about how we use the data collected. This data is encrypted when it is sent via the Internet.


3. Use of Data and Sharing Data with Third Parties
The personal information that you provide us via a web page or e-mail (such as your name and address, or your e-mail address) is only collected so that we can correspond with you. It is processed by data processing systems located in Germany and only used for the purpose you have allowed.
We may occasionally use this data in order to inform you about new products, services, and other benefits that may interest you. Of course, you always have the right to revoke your permission for us to use your data this way.
We assure you that we do not share your personal data with third parties, unless we are required by law to do so, or you have agreed to allow us to do so in advance.

Whenever we use the services of third-party data processing companies, the contractual conditions are governed by the laws of the Federal Republic of Germany.

We contract with other companies and individuals to fulfill certain jobs for us. Examples of this are package delivery, sending letters or e-mails, advertising, and handling of payments (credit cards, bank transfers, and account purchasing).
These service providers have access to the personal information they need in order to carry out their contracted tasks. They are never permitted to use it for any other purposes. Furthermore, they are obliged to handle your information in compliance with this data privacy statement, as well as with the data protection laws of the Federal Republic of Germany.


4. Length of Data Storage, Revoking Your Permission
When you provide us with your personal data via our website are only stored until we have carried out the task you entrusted us with. In order for us to comply with commercial and tax laws affecting data storage, some data can be stored for up to ten years.
In addition, when you place an order on line, your IP address at the time of the order will be stored and used for a period of one year, in order to guarantee data integrity (meaning, in order to prevent abuse of information, or in cases of criminal prosecution).


5. Your Rights
Should you wish to revoke your permission to store data, please inform us and we will make sure that your data is erased or blocked, or corrected according to your wishes, as far as we remain in compliance with the applicable laws. Upon request, we will be pleased to inform you, free of charge, about all of your personal data that we have stored.


6. Certain Groups of People are Protected
People under the age of eighteen should not give us any personal data without the permission of their parents or guardians.
Minors are only allowed to give us personal information if express permission from a parent or guardian is at hand. This data will later be processed accordingly. Before giving your child permission, advise them of the dangers that might result from communicating with strangers or giving out personal information online.


7. Updating this Data Privacy Statement
If we introduce new products or services, change our Internet procedures, or if Internet and IT security technology is developed further, then we must update this data privacy and usage statement. We reserve the right to change or add to this statement as needed. Any changes will be published here. Therefore, you should regularly visit this website in order to remain informed about the actual conditions in this data privacy statement.


8. Transmitting Data
In order to keep our communications with you private, we use what is called SSL encryption. It permits 128 bit-encryption, which can be regarded as safe, according to the latest scientific knowledge. Every recent browser is able to achieve this level of security. Just in case, though, you should always update the browser on your PC.

A firewall system blocks outsiders from gaining access to your information. Several levels of encryption and identification exclude unauthorized retrieval or capture of customer data during transmission. Besides the internal encryption process used on the Internet browser, we also employ stronger encryption procedures in order to prevent unauthorized persons from decoding your information.


9. Cookies
How Cookies Work
Cookies are little pieces of data that are transmitted along with the data you have requested via the Internet to your computer. This data is stored there and held in reserve so that it can be called up later.
We use cookies in some areas. Cookies may also be used by pages we are linked to, but we are not able to inform you of them in advance.

Especially when you log in, so-called session cookies are needed, since we use what is known as a single sign-on concept to make your experience more user-friendly when our site is authenticating and controlling access to various areas of our portal.

This requires that a “session” between the client and the server be established. This makes it possible for you to navigate through the entire portal without having to register every time you want to go to a new area. This session is represented by a cookie, in which is stored a randomly generated number.
Also, another cookie is used to store your log-in information (user name, user permissions, and the duration of the session). You can think of this as substitute log-in information. Instead of having to enter your log-in information every time you move to another part of the portal, the cookie is transmitted to the server and accepted as proof of your identity.

Validity
Cookies are only valid during the time that you are actually visiting our portal. They are automatically erased when you close your browser. There is no link to any personal data and no one can discover user activities.
Most browsers are set up to automatically accept cookies. However, you can deactivate the function that stores cookies, or set up your browser to notify you as soon as cookies are set.


10. Internal Security
We guarantee the privacy and security of your personal data in the following ways:
-  We only use your private data if you provide it via our website or e-mail, and only to fulfill your requests or answer questions.
- Our employees are obliged to retain your confidentiality.
- Our safety precautions are within the parameters of the latest technology.
- Our systems undergo regular security checks, so that there is on-going protection from damage, losses, and unauthorized access to the data we store.


11. Use of Google Analytics
Our website uses Google Analytics, a Web analysis service provided by Google. Google Analytics uses so-called cookies (small pieces of data), which are stored on your computer and make it possible to analyze how you use the website. The cookie gathers information (including your IP address) about how you use this home page. The information is transmitted to a Google server in the United States, where it is stored. Google uses this information to evaluate your usage of the website, to assemble reports for about website activities for the home page operator, and to render further services linked to website and Internet usage. Google may also share this information with third parties, as far as that is legally permitted, or Google may contract with third parties to process this data. At no time will Google link your IP address with other Google data. You can prevent your browser from accepting these cookies, by using the preferences setting in your software. However, if you do so, you may not be able to use all of the functions of our website.
When you use our home page you agree to allow Google to process the data they collect in the ways described above and to use it for the purposes described above.
If you do not agree with the use of your personal data within the scope of Google Analytics, please use the following link: http://tools.google.com/dlpage/gaoptout


12. Use of Twitter
We have integrated Twitter (a communications services company) functions into our website. Using Twitter and the “re-tweet” function establishes a direct connection between your browser and the Twitter service or your Twitter account, and this will be seen by other users.
If you want to prevent this, do not log in to your Twitter account while visiting our website.


13. Ordering e-books
Available e-books are displayed in our web shop. If you want to order one though, you will be sent to the shopping systems operated by other sellers (currently thalia.de, eBook.de or ciando eBooks/ciando.com). Session data is transmitted to the other bookseller, which will also collect your personal data if you order from them.

2014 Hatje Cantz Verlag

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