As a customer and consumer, your order from our Webshop is for a purpose that can be classified as being neither commercial nor part of your self-employment as a business (§ 13 German Civil Code), we hereby inform you of the following particularities of consumer protection laws.

Before finally submitting an order, we will inform you of your rights as a consumer and customer of our Webshop, as well as of our General Conditions of Sale, which form the basis of every order.

You can also verify your order form and correct any errors.

By submitting the completed order form, this constitutes a binding offer to purchase. You will immediately receive an e-mail rejecting or confirming the order as well as information on the availability of items, our General Conditions of Sale and all information important to you as the consumer.

Please note: the confirmation indicates the effectiveness of the contract.

For this reason, please check your mailbox around 4 hours after sending the order and store or print the information we send you.

In the case of a valid cancelation, the consumer must return all products delivered, and the seller must return all payments, including any emoluments, such as interest. If you do not return all goods, or return them in a damaged or used condition, then you must compensate us accordingly. You must only compensate us for damaged or used goods if the damage or use occurred outside of simply examining an object, or testing its functions. “Examining an object and testing its functions” means to test and try a commodity, as would normally be done in a store. Goods that can be returned by parcel post are to be mailed at our cost and risk. Goods that cannot be returned by parcel post will be picked up from you. Commitments to refund payments must be fulfilled within thirty days. The thirty-day period begins for you when you send your cancelation notice or return the item(s); our thirty-day period begins upon our receipt of the returned item(s).

Special Notice

This cancelation policy does not apply to deliveries of audio or video recordings or software, if the consumer has opened the packages; nor does it apply to deliveries of newspapers and magazines (§ 312 d, section 4; nos. 2 and 3 of the German Civil Code).

We assign warranty rights for products you purchase from us starting upon delivery for a period of

2 years

for all defects present upon delivery pursuant to the provisions of the German Civil Code.

Note on applicable law:
This contract is governed by German Law.

The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Storage of wording:
Following the conclusion of a contract, we will store the wording and forward it to the customer by e-mail upon request.

• General Legal Notice
• General Conditions of Sale